Gillingham & Medway

A better photo.
A clearer quote.

You do not need specialist equipment. A phone camera, good light and a few useful details are enough to start the conversation.

01

Move in for the detail.

Take a sharp close-up of the scratch, scuff or paint chip. Try another angle if reflections hide the mark. Keep filters off so we can see the condition of the finish clearly.

02

Step back for the context.

Photograph the whole affected panel or bumper. If the mark runs over a panel edge, include both sides. Take a separate set of pictures for every damaged area.

03

Add the details that photos cannot show.

Include your vehicle make and model, the repair postcode and any other damage you have noticed. Tell us whether the vehicle would be at home or work for a visit.

04

Choose WhatsApp or email.

Use whichever is easier for you. Both let you attach the photographs and explain what happened. If you would prefer to speak first, call 07902 201950.

05

We discuss the next step.

Photos help us assess the likely repair. We confirm suitability, the proposed work, price and expected time with you before arranging an appointment. If we need another angle or more detail, we will ask.

No lengthy form

Ready when you are.

A few clear photographs are a useful starting point.

Email a quote requestWhatsApp photos for a quote

Email your photos

Choose how to email us.

We have added a few prompts to the draft. Attach the damage photos before sending.

Open Gmail Open my email app

carscratchesrepaired@gmail.com

Gmail may ask you to sign in. The email-app option uses the app set up on your device.